Financial Assistance - Educated Home Loans Pty Ltd

Introduction
The privacy of personal information you provide to us (your personal information) is important to us. The following privacy policy governs the collection and use of your personal information by Educated Home Loans Pty Ltd (ABN 15 306 833 988) its related entities, subsidiaries, employees and the accredited introducers that will assist ("we", "us" or the "group"). This privacy policy sets out how we intend to respect your rights to privacy in accordance with the National Privacy Principles contained in the Privacy Act 1988. The National Privacy Principles will apply from their introduction on 21 December 2001.

How we collect Personal Information
We may collect personal information from you through our call centres and through our accredited introducers when interviewing you or from our website in our online enquiry forms and surveys.

What Personal information we Collect
We collect personal information about you to enable us to assess your suitability and eligibility for obtaining a home loan, commercial loan, or insurance policy. The types of personally identifiable information we may collect include your name, address, telephone number, occupation, and financial information. When we request your personal information, we will endeavour to specify which information we require for our purposes and which information may be provided at your option. You may choose not to supply any optional information requested by us but our ability to assist you may be restricted.

How we use your Personal Information
We use your personal information to assist us in: 1. Conducting our business, for example, in determining whether you may qualify for a home loan, commercial loan, or insurance policy; 2. Completing a transaction to which the provision of that personal information relates, for example in the completion of loan application forms; 3. To communicate information about our products and services to you; 4. For our internal administrative, marketing, planning, product development and research requirements.

How you can access your information
You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

By Phone: 1300 726 765 or 02 4732 5888

By Mail: Privacy Officer Educated Home Loans Pty Ltd
1st Floor Skiptons Arcade 541 High Street Penrith NSW 2750

By Email: admin@financialassistance.com.au

By Fax: 02 4732 5688